There can be shipping delays due to unexpected and uncontrollable conditions. HI-TECH LED & HVAC cannot be held accountable for circumstances beyond our control such as severe weather or courier service delays. Requests for replacement merchandise or credit to your account for merchandise claimed shipped but not received are subject to our investigation. The buyer is liable for all costs linked to incorrectly addressed orders.

For questions outside of our regular business hours, please use our contact form. Customer Service will communicate you within 24-hours.

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